Star Vespa - HighLine Classic Vintage Vespa & Lambretta Scooters

STAR VESPA


	WARRANTY Customer Satisfaction is our #1 Priority! LIMITED WARRANTY: 06 Months for Engine and 90 Days for new parts. Please read below for additional details. Warranty does not cover labor, delivery or pick up charges, service calls, loaner unit, and similar charges. The warranty period begins on the date of retail sale. COVERAGE AND LIMITATIONS: You must have a professional mechanic (any small engine repair shop, motorcycle shop, or local auto repair shop) or an authorized dealer assemble your new motorized vehicle and do the prep work to assure your vehicle is in good working condition. You will need to provide proof of this when filing a warranty claim, so keep your receipts. Subject to the limitations stated in this agreement, Star Vespa agrees (at its sole discretion and election) to replace a covered component if the covered component fails as a result of one or more of the internal lubricated parts within the component stated warranty period from the date of purchase, while the component is being used under the conditions and in the manner specified by its original manufacturer. The following items are not covered under any circumstance: Tires, rims, body panels, fuses, forks, shocks, gaskets, light bulbs, seats, oil filter, air filter, fuel filter, filters, clutch wear parts, cables, chain, spark plug, any part made from rubber, brake linings and/or pads, batteries, sprockets, external springs, clips, nuts, bolts, fasteners, frame. THIS AGREEMENT AND LIMITED WARRANTY IS VOID IF ANY OF THE FOLLOWING IS TRUE: THE CUSTOMER DOES NOT USE A PROFESSIONAL MECHANIC (SMALL ENGINE REPAIR SHOP, MOTORCYCLE SHOP, OR AUTO REPAIR SHOP) OR AN AUTHORIZED DEALER TO ASSEMBLE AND PREP THE PRODUCT PRIOR TO OPERATION. Proof of this is required for warranty claims. THE DAMAGE TO THE COMPONENT IS CAUSED BY AN ACCIDENT. THE CUSTOMER FAILS TO FOLLOW THE MINIMUM MAINTENANCE AND BREAK-IN REQUIREMENTS SUGGESTED BY THE MANUFACTURER AND FAILS TO PROVIDE PROPER SERVICE DOCUMENTS. THE DAMAGE TO THE PRODUCT IS CAUSED DURING SHIPPING. PRODUCT IS USED IN A MANNER WHICH IT WAS NOT DESIGNED FOR. THE PRODUCT IS MODIFIED IN ANYWAY. THE PRODUCT IS USED IN RENTAL OR COMMERCIAL BUSINESS. TOWING CHARGES: All towing and/or shipping charges incurred are the responsibility of the customer. REPAIRED COMPONENTS: If the components are repaired under the terms of this agreement, they will be repaired or replaced with component parts of like kind and quality. LABOR TO REPAIR OR REPLACE PARTS: Star Vespa does not pay or reimburse any labor cost under any circumstances. S&H Charges and WHO pays: IN WARRANTY: If your product is still under warranty you may return any part for exchange, at your expense, to our Star Vespa Distribution center. We will pay return shipping to you unless it is determined your part was abused or damaged other than manufacturers defect. Your dealer may handle the parts exchange for you at no expense to you however the option to do so is that of the dealers and we have no control of a dealers in house parts exchange policies. Out of warranty: Customer is to pay for parts, S&H both ways and all labor charges. In all cases you must send us the part that needs to be replaced. Failure to do so may result in your getting the wrong part. We are not responsible for wrong parts sent if we do not have your part to exchange and verify correct part numbers. SHIPPING POLICY: The following is our shipping policy in general. See above for specifics of in/out of warranty shipping. • All shipping related fees must be prepaid in full. Unless the customer is using Freight collect or has arranged his/her own freight. • Star Vespa cannot guarantee delivery schedule. • Star Vespa is not responsible for shipping delays. • Star Vespa is not responsible for damages occurred during shipping. • Star Vespa is not responsible for any extra cost incurred by the customer after the part has been shipped. • Star Vespa is not responsible for return shipping costs and these costs must be included with the initial part order if not in warranty. If shipping funds are not included the part will not be shipped. • Star Vespa is not responsible for any cancellation incurred cost. All incurred costs due to cancellation must be paid in full and is not refundable. (Example: If product or part has left the warehouse and the order is cancelled the shipping company will charge freight, whenever the product leaves our warehouse.) Why do you need my part? We may need your part for several reasons: We need to verify your replacement part is the correct one to send to you. We require the part back so we may monitor defective parts and notify the correct manufacturer or potential future problems or recalls. We need to verify that your part is in fact defective. Many times we receive parts that are not defective at all. Items under warranty must send parts back to get free exchanges. LIMITED WARRANTY TRANSFERABILITY: THIS WARRANTY IS NOT TRANSFERABLE. NO IMPLIED WARRANTIES OR AGREEMENTS: THERE ARE NO AGREEMENTS OR WARRANTIES, EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE STATED IN THIS AGREEMENT. STAR VESPA SHALL NOT BE RESPONSIBLE FOR THE PAYMENT OF DAMAGES, OTHER THAN THE SUMS SPECIFIED IN THIS AGREEMENT AND LIMITED WARRANTY, FOR INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM INJURY, LOSS OF USE, LOSS OF TIME, RENTAL VEHICLES, PROFITS, OR INCOME TO THE CUSTOMER AS A RESULT OF A FAILURE OF ANY COMPONENT OR PART. NO OTHER AGREEMENT: There are no other agreements between the parties with regards to the components purchased except as stated in this agreement & limited warranty. REPLACEMENT PART: Star Vespa reserves the right to inspect the defective part before replacing it. In some cases Star Vespa will require customer to send in the defective part for inspection before exchange can be made. The inspection process might take from 2-4 business days after its arrival to the designated inspection office. Star Vespa will decide if the part in question is defective or otherwise. Star Vespa does not reimburse shipping fee. It is the responsibility of the buyer, dealer and distributor and/or end user, and not Star Vespa, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession, and use, of any item purchased from Star Vespa. All equipment is sold subject to public law and any local, state or federal ordinances or international law. Dealers and end users must consult their local, state & country laws before ordering or purchasing products made or distributed by Star Vespa. Dealer/Distributor agrees that absolutely no sales of any of our motorized products will be to minors. By placing an order, the buyer represents that the products ordered will be used in a lawful manner and that he/she is of legal age. Star Vespa will not be held liable for the misuse of any product purchased from us or any of our distributors & dealers. Purchaser hereby certifies that He/She is over 18 years of age. Purchaser has carefully read the foregoing and acknowledges that purchaser understands and agrees to all of the above terms and conditions. Purchaser has had the opportunity to ask any and all questions regarding this agreement and the effect of the same. Purchaser is aware that by ordering and sending payments for any item(s), purchaser assumes all risks and waives and releases certain substantial rights that purchaser may have or posses. Purchaser there for releases all liability and waives any and all rights purchaser may have in regards to purchases made of product directly or indirectly from Star Vespa. This Agreement shall be effective and binding upon my heirs, agents, personal representatives and assigns. If you have any doubt that the item you are ordering online may not work for your application, please feel free to contact our knowledgeable sales staff at: STAR VESPA 24 hours Order: +84 9081 28158 Email: sales@starvespa.com & starvespa@gmail.com & support@starvespa.com Our customer services reps will be happy to answer your questions.