SHIPPING PROCEDURES

Crating of the vehicles

The crating for this scooters - like with all the vehicles we ship - is designed like a tailor-made suit. It is specifically dimensioned to fit the shape and characteristics of its content using materials that provide excellent protection against impacts and specially prepared to prevent loose movements of the scooter.

To manufacture the crating we use MDF panels of 9 mm of thickness. This material provides the specific requirements in thickness, density, panel size, surface texture, strength, and rigidity. The structure of the crating is made of eucalyptus wood bars.

Inside the box, the scooter is fixed to avoid oscillations during the transport. We immobilize both wheels, placing wooden barriers around each tire screwed to the base of the box to avoid displacements of the vehicle. The scooter is also firmly attached to the floor by two wood clamps specifically adapted to its shape and carefully cushioned to avoid damaging the paint or the floor trims (see pictures).

Before closing the box we place a Spun-Polypropylene water repellent, breathable, UV-resistant, abrasion-resistant cover, which gives additional protection to the scooter against dust and dirt.

All wooden supports undergo wood pest control treatment and are code-marked to certify that they comply with the international Environmental Protection policies and regulations. These markings are also double-verified by the insurance company.

Each crate is 72 x 49 x 26 inches. Each crate weighs about 320 pounds (200+ for the scooter alone) and is really dependent on the model selected and all the options ordered.

Once your scooter has been paid for in full, she is crated up and loaded onto the next available ship. (Ships leave twice a week).

Shipping

The vehicles are shipped by consolidated sea container service to worldwide destinations. All our scooters can be shipped to the port of your choice (if listed below). Please note, we can ship anywhere. If your country is not listed, please email us for a shipping quote.

We crate our scooters in a secure wooden crate - We ship twice a week.

Note:

• Star Vespa ships scooter(s) on the customers' behalf and all shipping related fees must be prepaid in full. Unless the customer is using Freight collect or has arranged his/her own freight.
• Star Vespa cannot guarantee delivery schedule.
• Star Vespa is not responsible for shipping delays.
• Star Vespa is not responsible for damages occurred during shipping.
 

Paperwork

Our shipping agent then returns the shipping documents and customs release forms to us. We then send them to you, via FedEx or UPS airmail. We also include the following:

De-registration document (with English translation)

Bill Of Sale

Invoice for the full amount.

Invoice for $500.

Shipping docs (Bill of Lading, Packing List, Fumigation Certificate, Details of your local shipping agent)

Owner's Manual.

We give you 2 receipts, for customs reasons. You do have to pay duty.

In the US it’s as little as 5% depending on state you live in.

In the UK it is 17.5% VAT and 5% import duty on the Invoice amount. So if you show the invoice for $500 you obviously pay a lot less (around �80 in the UK).

We have done this more than 300 times, and never once had an issue. It is also an unwritten law of scooter restorers and exporters to all do the same here in Vietnam. At the end of the day, how much is a 40 yr old scooter worth? Anything from $100 upwards.

Your shipping agent

The shipping costs you have already paid includes the services of your shipping agent.

His job is to inform you when the scooter is due to arrive and also when it does arrive. They contact you with all relevant information. However we strongly recommend you dropping your shipping agent an email or calling him, once you receive all your documentation and his details.

Other services that your shipping agent can offer you are customs clearance and also home delivery.

We cannot quote on these services; you will need to arrange with him directly. However it is a simple process to clear customs yourself.

       The Total Estimated Fees:

 

• All Shipping Related Charges ( VN port to major abroad ports): USD 300 - USD 450 OR Airlines: USD 1200-USD 1800 (seasonal)

• DDC Charge: USD 50

• AMS Fee: USD 30

• I.T Charge: USD 30

• Handling Charge: USD 65

• Port Security Fee: USD 25

• Pier Pass Charge: USD 10

In Summary: Shipping fees ( ~USD 300) + Destination port Fees (~USD 210)

Note:

 Destination port Fees may varied depends on the policy of the ports. Please note that we do not collect Destination port Fees but your local ports do. We suggest that you contact your local port for details of all the fees applied. For the all ocean freight shipping charges, this charge includes all the other fees relating to the shipping of the scooter.

 The Total Estimated Fees covers all the shipping fees from Viet Nam port to any major ports in the world. This is the total fees that you should pay then you can pick your scooter home in your truck. Please contact your local port for any unexpected fee (if any).
 

Customs Clearance:

US : We have had no problems in the USA as there is an exemption for scooters over 25 years old. Thus, with an exemption for older scooters, you are safe as all our scooters are more than 25 years old and this will be stated on the documents. DOT and EPA requirements do NOT apply. Once the scooter lands in the port of entry, the agent there affiliated with the shipping line will contact you about payment for shipping. You can then probably have customs clearance done in the Port by them, or choose to do in in your own city by yourself or by a Customers broker for $50-100. Choose your own city and consider doing it yourself. Most customers have done it themselves and paid nothing. Read this report a customer sent back: Here’s the deal. You don’t need an agent. The only reason the shippers recommend an agent is to save you the trip. We continually receive reports back that Customs has charged Customs duties totaling less than 10$.

UK : There are no problems importing, and no duty for pre – 1971 scooters. For post 71 you would need to pay 17% VAT & 5% customs duty. There is 5% VAT, and you need a VAT receipt from Customs to later register it at DVLC. A receipt form the shipper is not accepted by DVLC. Give Customs a call and ask what forms you need in order to clear the scooter yourself and save any charges there.

AUSTRALIA : We’ve been told that you need to apply for an import permit before the shipment arrives. Please make it with the docs copy we send you as we hear that the shipment can be destroyed otherwise.

You can go here to download for application form. Apparently, though two-wheeled vehicles are never mentioned (all other categories pretty much are) you are included in that legislation.

CANADA: There are no problems importing, though we’ve been told in Canada to make sure you get a Form 1 from Customs to use when registering.

NORWAY : The vehicles if before 30ys have no problems and can be imported free of duty under classic category.

HOLLAND : For vehicles over 30 yrs old there is no import duty and these vehicles can ply on the roads without paying monthly road taxes.

For vehicles less than 30 but older than 25 yrs there is no customs duty but these need to pay tax to ply on the road and these need a permit to run on the road.

For vehicles less than 25 yes old the there is a 45% import tax and a 6% VAT and these vehicles need to pay monthly road tax. There is no problem for registrations as long as the vehicle was never imported in any country of the EU.

OTHER COUNTRIES : You may pay some duty tax on your scooter such as 12% for New Zealand….  Please check your country regulation before ordering. Japan, need to pay some VAT tax.. around 10% of invoice value.. Shipping is real cheap though.

Collection/delivery

When the scooter has arrived and been released by customs, your shipping agent will tell you, and its time to collect.

For this you will need a pick up truck or similar (Europe-a transit sized van). When you go to the holding warehouse, bring your paperwork and they release the scooter straight away. They even load it into your van with a forklift truck. Alternatively ask your shipping agent about home delivery.

Once you get her home, you will need 2 (fairly fit!) people to unload the crate. To uncrate her, you can use a crowbar or pry bar. For first time starting we send you another email with the starting procedure. If for any reason you haven’t received this, please email us!

Registration

We sent full set of documents to you, and you will also have the documents from Customs once the scooter clears. Use these to register the scooter in your name with your department of motor vehicles.

US: If for any reason you have difficulties registering your scooter in your state, you can always use a service like Broadway Title or ITS to title it easily. They register it in an easier state then transfer title back to you.

CANADA: Make sure you get a “Form 1” from Customs to use later when registering.

UK: You need a letter of authentication from the LCGB. Details on their site. Also, you need a VAT receipt from Customs to later register it at DVLC. A receipt from the shipper is not accepted.

If you have any questions, our professional & friendly customer service staff will stand by to assist you.

STAR VESPA
24 hours Order: +84 9081 28158
Email: sales@starvespa.com & starvespa@gmail.com & support@starvespa.com